Customer Service Manager

As a Customer Service Manager at OVS FORTIS, you will assist our clients from USA, Australia, Canada, New Zealand, with issues regarding our products and services, build a mutually beneficial relationship with them, and encourage them to try new products.

Key responsibilities:
- Managing clients’ chat requests;
- Taking customer service calls and handle them properly;
- Communication with partners through emails;
- Giving directions to company production centres.

Desired Skills and Qualifications:
- Fluent spoken and written communication skills in English;
- Proficiency with Word, Excel;
- Strong customer service orientation.

Terms:
- flexible schedule;
- shifts in the evenings;
- friendly staff;
- career development;
- official employment.